Edit District Users

District Clerks have the ability to edit/update any district user's basic account information (including Superintendents, Board Members, Administrators, etc.). To change a user's role, evaluator, or evaluation rubric, please contact the Help Desk since these are not tasks the District Clerk can perform.

ROLE: District Clerk

NAVIGATION PATH: Dashboard > Admin > District Management

District Clerks can edit/update a user's basic account information, including a user's name, email address, title, phone number, email notification frequency, and demographic information. Note that changing a user's title does not update the user's role. Please contact the Help Desk for inquiries about changing a user's role, evaluator, or evaluation rubric.

To update a user, click on the Admin (gear) button in the top menu bar at the top right corner of the website.

Select the District Management option.

Locate the user you wish to edit by typing the user's name into the Search field provided under the Person column and clicking the Enter key on your keyboard. The user's information will appear below the search area.

Click the Edit button (pencil icon) at the far-right end of the user's row under the Options column. 

To update any of the General Information fields (including first name, last name, email address, mobile phone number, and title), type or paste text into the box(es) provided.

* Changing a user's email address will also change the username that individual uses to log into SuperEval. You will need to contact this person via a method of your choosing to notify the individual of this change. After making the modification and saving the change, you can locate the user's account on the District Management page and click the Email button (envelope icon) to send a message to the applicable person. See the Email District Users support guide for further details.

* Changing a user's title does not update the user's role. Please contact the Help Desk for inquiries about changing a user's role.

To update how frequently users receive updates about their evaluation, click the New Comment Email Notification Frequency drop-down menu under the Notification Preferences section and select the desired option. This will change how often a user receives an email about changes that have taken place within an evaluation on either the employee or supervisor side.

To update a user's Demographics (entirely optional), make the applicable selections by choosing an option from the provided drop-down menu and/or click the appropriate radio button option.

Once all the desired changes have been made, click the Save button in the upper-right corner of the page.

If you require further assistance, please contact the Help Desk or call 1-844-312-3825.