Reset a User's Password

District Clerks have the ability to reset any district user's password (including Superintendents, Board Members, Administrators, etc.). To send or resend an initial welcome email to users that contains their login credentials and information about SuperEval, please contact the Help Desk since this is not a task the District Clerk can perform.

ROLE: District Clerk

NAVIGATION PATH: Dashboard > Admin > District Management

To reset a user's password, click on the Admin (gear) button in the top menu bar at the top right corner of the website.

Select the District Management option.

Locate the user you wish to edit by typing the user's name into the Search field provided under the Person column and clicking the Enter key on your keyboard. The user's information will appear below the search area.

Click the Edit button (pencil icon) at the far-right end of the user's row under the Options column. 

Click the Password button in the upper-right corner of the page.

Enter the desired password into the New Password field and repeat this in the New Password Confirmation field. The password you assign will only be a temporary password that the individual will use one time to regain access to SuperEval. Upon logging in with this temporary password, users will immediately be required to change the password to something of their choosing.

Please pay attention to the Password Requirements on this page in order to select an acceptable password that SuperEval will allow.

To automatically notify the user of the password change, leave the Send Email to User box checked. This is the most secure method of sharing the new password with the user. However, if you do not wish for the user to receive the password reset email, simply uncheck the box. 

Click the Change button to execute the password reset.

If you require further assistance, please contact the Help Desk or call 1-844-312-3825.